Contact Us

Do you have any questions about our products, programs, or policies? Want to know the status of your order?

You can reach us by email. Send us an email at orders@accessola.com and we'll reply within 5-7 business days. 

Shipping

We can ship anywhere in the world. Calculated Canada Post and UPS shipping rates are based on address - this is a sample for a shipment within Southern Ontario:

Small items, such as spine labels, can be delivered through letter mail. Contact us at orders@accessola.com to place that order.

Orders over $150 within Canada come with free shipping!

Offers & Discounts 

The Library Marketplace offers several discounts throughout the year. Don't miss out, sign up for our newsletter today! 

Can I use my discount code more than once?

Only one discount code at a time will be valid.

How long are discount codes valid? 

This depends on the promotion. We offer discounts which are valid for 30 days, 60 days and for a full year. Please review the fine print in each promotion you receive. 

What if my discount code is not working? 

Be sure to review the valid dates the code is available. If the problem still exists, send us an email at orders@accessola.com, include Discount Code in the subject line, or use our chat feature during business hours.

Bulk Ordering 

The Library Marketplace can assist with bulk ordering for both professional resources and for merchandise. Please contact us for more information. 

Returns

If you have a question about a return, please review our return policy.