Do you have any questions about our products, programs, or policies? Want to know the status of your order?
Phone lines and voicemail messages are available - but expect delays due to heavy volume and reduced hours. You can also reach us by email. Send us an email at firstname.lastname@example.org and we'll reply within 5-7 business days.
Is your question urgent?
You can call our toll free number 1-866-873-9867 Monday to Friday from 9:30 to 4:30 or contact Stephanie Pimentel.
At this time, our warehouse is operating at reduced hours so please expect delays. Orders arriving from the U.S - Please also expect delays due to COVID-19.
Or just walk-in!
Our office is open Monday to Friday from 9:30-4:30. You can scrap the shipping costs entirely if you pick-up your order from our office! We don't bite, just give us a heads up ahead of time that you'll be coming in.
Please note: OLA offices are currently closed to the public due to COVID-19.
The Library Marketplace
2 Toronto St., 3rd Floor