Free shipping on all Canadian orders over $125

Contact Us

Do you have any questions about our products, programs, or policies? Want to know the status of your order?

Phone lines and voicemail messages are available - but expect delays due to heavy volume and reduced hours. You can also reach us by email. Send us an email at and we'll reply within 5-7 business days.

Is your question urgent?

You can call our toll free number 1-866-873-9867 Monday to Friday from 9:30 to 4:30 or contact Stephanie Pimentel. 


At this time, our warehouse is operating at reduced hours so please expect delays. Orders arriving from the U.S - Please also expect delays due to COVID-19. 

Or just walk-in!

Our office is open Monday to Friday from 9:30-4:30. You can scrap the shipping costs entirely if you pick-up your order from our office! We don't bite, just give us a heads up ahead of time that you'll be coming in.

Please note: OLA offices are currently closed to the public due to COVID-19. 




The Library Marketplace

2 Toronto St., 3rd Floor

Toronto, ON, M5C 2B6