Designing Adult Services: Strategies for Better Serving Your Community

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by Ann Roberts


177 pages

6 1/8" x 9 1/4"

The American Library Association reports that more than 30 percent of adults rank the library at the top of their list of tax-supported services. This book shows how to increase the value of library services to adult patrons of all ages.

Focusing on adult patrons ages 19 through senior citizens, this book explains how libraries can best serve this busy portion of their community's population at different life stages and foster experiences that are "worth the trip"—whether actual or virtual.

Adult library patrons are busier than ever before—working, taking classes and studying for advanced degrees, caring for children, helping their aging parents, taking care of their homes or rental properties, planning and nurturing careers, managing investments and retirement funds, and inevitably retiring. Each of these endeavors can require highly specific learning and education. Throughout their lives, adults continue to have different information needs that the library and its services can fill. Designing Adult Services: Strategies for Better Serving Your Community discusses the many ways libraries can serve adults of various ages and at different life stages, covering online services, collection development, programming, and lifelong learning.

This guide's unique approach simplifies the processes of designing and carrying out a successful adult services program for adult library users in all the various stages of life. The book is organized by age groups, with the respective information needs and life challenges. Each chapter suggests programs, services, and collection development strategies for the life stages. Public library administrators and managers as well as adult services librarians in public libraries will find this guide a must-read.


  • Helps librarians make their libraries the go-to places in the community for both information and recreation
  • Enables librarians to accurately analyze the demographics of their communities and identify the services needed
  • Offers simple suggestions to help librarians with limited resources provide age-appropriate services
  • Describes information and resources most likely needed during each life stage, making it easier to target the audience for both programming and publicity
Sku: 9781440852541

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