Best Sellers

{"id":9624583180,"title":"Creating a Culture of Evaluation: Taking Your Library From Talk to Action","handle":"creating-a-culture-of-evaluation-taking-your-library-from-talk-to-action","description":"\u003cp\u003e\u003cspan style=\"color: #741b47;\"\u003e\u003cstrong\u003eedited by Bill Irwin and Kimberly Silk\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eISBN-13:\u003c\/strong\u003e 9780889690585\u003c\/p\u003e\n\u003cp\u003e358 pages • 6 x 9 \u003cbr\u003e\u003cstrong\u003eYear Published:\u003c\/strong\u003e 2017\u003c\/p\u003e\n\u003cp\u003e\"A must-read to not only create a new culture of evaluation that makes sense in the long term, but to understand how in the short term, we can all make better decisions for our communities.\" (Emilie Couture, Voices: Topics in Canadian Librarianship, 1.2.2017)\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan class=\"s1\"\u003eDeveloping a culture of evaluation is a necessary part of successfully demonstrating the value and impact that libraries have on their communities. \u003ci\u003eCreating a Culture of Evaluation: Taking Your Library from Talk to Action\u003c\/i\u003e illuminates the importance of endorsing outcome-based evaluation at the administrative level and demonstrates how to implement and integrate evaluation practices on a practical level. The goal is to encourage the development and use of evaluation practices in library operations, thereby giving libraries the evidence they need to effectively demonstrate their economic, educational, cultural, and social value. \u003c\/span\u003e\u003c\/p\u003e\n\u003ch6\u003e\u003c\/h6\u003e","published_at":"2017-02-06T12:47:00-05:00","created_at":"2017-02-06T12:51:49-05:00","vendor":"OLA Press","type":"Book","tags":["Publisher_OLA Press","Subject_Library Governance","Subject_Management \u0026 Administration","Subject_Public Libraries"],"price":3795,"price_min":3795,"price_max":3795,"available":true,"price_varies":false,"compare_at_price":null,"compare_at_price_min":0,"compare_at_price_max":0,"compare_at_price_varies":false,"variants":[{"id":33823670156,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"9780889690585","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"Creating a Culture of Evaluation: Taking Your Library From Talk to Action","public_title":null,"options":["Default Title"],"price":3795,"weight":594,"compare_at_price":null,"inventory_quantity":489,"inventory_management":"shopify","inventory_policy":"deny","barcode":"9780889690585"}],"images":["\/\/cdn.shopify.com\/s\/files\/1\/1418\/6818\/products\/9780889600585.png?v=1533237309"],"featured_image":"\/\/cdn.shopify.com\/s\/files\/1\/1418\/6818\/products\/9780889600585.png?v=1533237309","options":["Title"],"media":[{"alt":"Creating a Culture of Evaluation: Taking Your Library From Talk to Action-Paperback-OLA Press-The Library Marketplace","id":148122632262,"position":1,"preview_image":{"aspect_ratio":0.667,"height":648,"width":432,"src":"https:\/\/cdn.shopify.com\/s\/files\/1\/1418\/6818\/products\/9780889600585.png?v=1568886569"},"aspect_ratio":0.667,"height":648,"media_type":"image","src":"https:\/\/cdn.shopify.com\/s\/files\/1\/1418\/6818\/products\/9780889600585.png?v=1568886569","width":432}],"content":"\u003cp\u003e\u003cspan style=\"color: #741b47;\"\u003e\u003cstrong\u003eedited by Bill Irwin and Kimberly Silk\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eISBN-13:\u003c\/strong\u003e 9780889690585\u003c\/p\u003e\n\u003cp\u003e358 pages • 6 x 9 \u003cbr\u003e\u003cstrong\u003eYear Published:\u003c\/strong\u003e 2017\u003c\/p\u003e\n\u003cp\u003e\"A must-read to not only create a new culture of evaluation that makes sense in the long term, but to understand how in the short term, we can all make better decisions for our communities.\" (Emilie Couture, Voices: Topics in Canadian Librarianship, 1.2.2017)\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan class=\"s1\"\u003eDeveloping a culture of evaluation is a necessary part of successfully demonstrating the value and impact that libraries have on their communities. \u003ci\u003eCreating a Culture of Evaluation: Taking Your Library from Talk to Action\u003c\/i\u003e illuminates the importance of endorsing outcome-based evaluation at the administrative level and demonstrates how to implement and integrate evaluation practices on a practical level. The goal is to encourage the development and use of evaluation practices in library operations, thereby giving libraries the evidence they need to effectively demonstrate their economic, educational, cultural, and social value. \u003c\/span\u003e\u003c\/p\u003e\n\u003ch6\u003e\u003c\/h6\u003e"}

{"id":9681269708,"title":"Meeting is Bulls*** Socks","handle":"mib-wcrew","description":"\u003cp\u003eThe only good thing about this meeting is that it matches your socks. \u003cspan class=\"pln\"\u003e\u003c\/span\u003e\u003c\/p\u003e","published_at":"2019-02-14T11:27:36-05:00","created_at":"2017-02-13T14:00:30-05:00","vendor":"Blue Q","type":"Socks","tags":["Collection_Sassy Socks","Product_Socks","Publisher_Blue Q"],"price":1399,"price_min":1399,"price_max":1399,"available":true,"price_varies":false,"compare_at_price":null,"compare_at_price_min":0,"compare_at_price_max":0,"compare_at_price_varies":false,"variants":[{"id":34328386636,"title":"Women's Shoe Size 5-10","option1":"Women's Shoe Size 5-10","option2":null,"option3":null,"sku":"092657027325","requires_shipping":true,"taxable":true,"featured_image":{"id":22301086732,"product_id":9681269708,"position":1,"created_at":"2017-02-13T15:30:09-05:00","updated_at":"2018-08-02T15:16:22-04:00","alt":"Meeting is Bulls*** Socks - The Library Marketplace","width":469,"height":630,"src":"https:\/\/cdn.shopify.com\/s\/files\/1\/1418\/6818\/products\/meeting-bs-women.jpg?v=1533237382","variant_ids":[34328386636]},"available":true,"name":"Meeting is Bulls*** Socks - Women's Shoe Size 5-10","public_title":"Women's Shoe Size 5-10","options":["Women's Shoe Size 5-10"],"price":1399,"weight":40,"compare_at_price":null,"inventory_quantity":5,"inventory_management":"shopify","inventory_policy":"deny","barcode":null,"featured_media":{"alt":"Meeting is Bulls*** Socks - The Library Marketplace","id":149897150534,"position":1,"preview_image":{"aspect_ratio":0.744,"height":630,"width":469,"src":"https:\/\/cdn.shopify.com\/s\/files\/1\/1418\/6818\/products\/meeting-bs-women.jpg?v=1568889874"}}},{"id":34331288076,"title":"Men's Shoe Size 7-12","option1":"Men's Shoe Size 7-12","option2":null,"option3":null,"sku":"092657027370","requires_shipping":true,"taxable":true,"featured_image":{"id":22301412940,"product_id":9681269708,"position":2,"created_at":"2017-02-13T15:41:59-05:00","updated_at":"2018-08-02T15:16:24-04:00","alt":"Meeting is Bulls*** Socks - The Library Marketplace","width":469,"height":635,"src":"https:\/\/cdn.shopify.com\/s\/files\/1\/1418\/6818\/products\/meeting-bs-men_s.jpg?v=1533237384","variant_ids":[34331288076]},"available":true,"name":"Meeting is Bulls*** Socks - Men's Shoe Size 7-12","public_title":"Men's Shoe Size 7-12","options":["Men's Shoe Size 7-12"],"price":1399,"weight":40,"compare_at_price":null,"inventory_quantity":5,"inventory_management":"shopify","inventory_policy":"deny","barcode":"092657027370","featured_media":{"alt":"Meeting is Bulls*** Socks - The Library Marketplace","id":149897183302,"position":2,"preview_image":{"aspect_ratio":0.739,"height":635,"width":469,"src":"https:\/\/cdn.shopify.com\/s\/files\/1\/1418\/6818\/products\/meeting-bs-men_s.jpg?v=1568889874"}}}],"images":["\/\/cdn.shopify.com\/s\/files\/1\/1418\/6818\/products\/meeting-bs-women.jpg?v=1533237382","\/\/cdn.shopify.com\/s\/files\/1\/1418\/6818\/products\/meeting-bs-men_s.jpg?v=1533237384"],"featured_image":"\/\/cdn.shopify.com\/s\/files\/1\/1418\/6818\/products\/meeting-bs-women.jpg?v=1533237382","options":["Title"],"media":[{"alt":"Meeting is Bulls*** Socks - The Library Marketplace","id":149897150534,"position":1,"preview_image":{"aspect_ratio":0.744,"height":630,"width":469,"src":"https:\/\/cdn.shopify.com\/s\/files\/1\/1418\/6818\/products\/meeting-bs-women.jpg?v=1568889874"},"aspect_ratio":0.744,"height":630,"media_type":"image","src":"https:\/\/cdn.shopify.com\/s\/files\/1\/1418\/6818\/products\/meeting-bs-women.jpg?v=1568889874","width":469},{"alt":"Meeting is Bulls*** Socks - The Library Marketplace","id":149897183302,"position":2,"preview_image":{"aspect_ratio":0.739,"height":635,"width":469,"src":"https:\/\/cdn.shopify.com\/s\/files\/1\/1418\/6818\/products\/meeting-bs-men_s.jpg?v=1568889874"},"aspect_ratio":0.739,"height":635,"media_type":"image","src":"https:\/\/cdn.shopify.com\/s\/files\/1\/1418\/6818\/products\/meeting-bs-men_s.jpg?v=1568889874","width":469}],"content":"\u003cp\u003eThe only good thing about this meeting is that it matches your socks. \u003cspan class=\"pln\"\u003e\u003c\/span\u003e\u003c\/p\u003e"}

{"id":11051192268,"title":"Archives: Principles and Practices, 2\/e","handle":"archives-principles-and-practices-2-e","description":"\u003cp\u003e\u003cspan style=\"color: #741b47;\"\u003e\u003cstrong\u003eLaura A. Millar\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eISBN-13: 9780838916063\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e304 pages • 6 x 9\u003cbr\u003e\u003cstrong\u003eYear Published:\u003c\/strong\u003e 2017 \u003c\/p\u003e\n\u003cmeta charset=\"utf-8\"\u003e\n\u003cp\u003e\u003cspan\u003eWritten in clear language with lively examples, the book outlines fundamental archival principles and practices, introduces core concepts, and explains best practices to ensure that documentary materials are cared for as effectively as possible. This revised edition contains expanded discussion of the impact of digital technologies on archival materials and archival practice and an examination of the changing role of the archivist in the digital age, as archival professionals find that they need to be directly engaged with the creators of records in order to help ensure the preservation of valuable archives, for the present and for posterity. Topics addressed in the book include:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003ethe nature of archives and archival institutions;\u003c\/li\u003e\n\u003cli\u003ethe role of archival service as a matter of trust;\u003c\/li\u003e\n\u003cli\u003ecore archival concepts such as provenance, original order and respect des fonds;\u003c\/li\u003e\n\u003cli\u003epractical guidance in the execution of central archival tasks, including appraisal, preservation, arrangement, description, reference and access; and\u003c\/li\u003e\n\u003cli\u003ediscussion about the changing role and responsibilities of the archival institution and archival practitioner, as digital technologies fundamentally transform how records and archives are created, captured, preserved, used and shared.\u003c\/li\u003e\n\u003c\/ul\u003e","published_at":"2017-06-19T13:35:00-04:00","created_at":"2017-06-19T13:39:47-04:00","vendor":"ALA Neal-Schuman","type":"Book","tags":["Publisher_ALA Neal-Schuman","Subject_Archives \u0026 Records Management","Subject_Digital Libraries \u0026 Content"],"price":10300,"price_min":10300,"price_max":10300,"available":true,"price_varies":false,"compare_at_price":null,"compare_at_price_min":0,"compare_at_price_max":0,"compare_at_price_varies":false,"variants":[{"id":41601634700,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"9780838916063","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"Archives: Principles and Practices, 2\/e","public_title":null,"options":["Default Title"],"price":10300,"weight":560,"compare_at_price":null,"inventory_quantity":-6,"inventory_management":"shopify","inventory_policy":"continue","barcode":""}],"images":["\/\/cdn.shopify.com\/s\/files\/1\/1418\/6818\/products\/Millar_300.jpg?v=1533237704"],"featured_image":"\/\/cdn.shopify.com\/s\/files\/1\/1418\/6818\/products\/Millar_300.jpg?v=1533237704","options":["Title"],"media":[{"alt":"Archives: Principles and Practices, 2\/e-Paperback-ALA Neal-Schuman-The Library Marketplace","id":287563481158,"position":1,"preview_image":{"aspect_ratio":0.667,"height":300,"width":200,"src":"https:\/\/cdn.shopify.com\/s\/files\/1\/1418\/6818\/products\/Millar_300.jpg?v=1568962777"},"aspect_ratio":0.667,"height":300,"media_type":"image","src":"https:\/\/cdn.shopify.com\/s\/files\/1\/1418\/6818\/products\/Millar_300.jpg?v=1568962777","width":200}],"content":"\u003cp\u003e\u003cspan style=\"color: #741b47;\"\u003e\u003cstrong\u003eLaura A. Millar\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eISBN-13: 9780838916063\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e304 pages • 6 x 9\u003cbr\u003e\u003cstrong\u003eYear Published:\u003c\/strong\u003e 2017 \u003c\/p\u003e\n\u003cmeta charset=\"utf-8\"\u003e\n\u003cp\u003e\u003cspan\u003eWritten in clear language with lively examples, the book outlines fundamental archival principles and practices, introduces core concepts, and explains best practices to ensure that documentary materials are cared for as effectively as possible. This revised edition contains expanded discussion of the impact of digital technologies on archival materials and archival practice and an examination of the changing role of the archivist in the digital age, as archival professionals find that they need to be directly engaged with the creators of records in order to help ensure the preservation of valuable archives, for the present and for posterity. Topics addressed in the book include:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003ethe nature of archives and archival institutions;\u003c\/li\u003e\n\u003cli\u003ethe role of archival service as a matter of trust;\u003c\/li\u003e\n\u003cli\u003ecore archival concepts such as provenance, original order and respect des fonds;\u003c\/li\u003e\n\u003cli\u003epractical guidance in the execution of central archival tasks, including appraisal, preservation, arrangement, description, reference and access; and\u003c\/li\u003e\n\u003cli\u003ediscussion about the changing role and responsibilities of the archival institution and archival practitioner, as digital technologies fundamentally transform how records and archives are created, captured, preserved, used and shared.\u003c\/li\u003e\n\u003c\/ul\u003e"}

{"id":34718515225,"title":"F*** Off, I'm Reading Socks","handle":"foir-socks","description":"\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eBlue Q\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003e092657028810\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eWomen's Shoe Size 5-10\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eYou'd be forgiven for thinking that she's a quiet, docile, meek bookworm. The first time, that is. 50% combed cotton, 48% nylon and 2% spandex.\u003c\/span\u003e\u003c\/p\u003e","published_at":"2019-02-14T11:27:32-05:00","created_at":"2017-08-11T13:35:48-04:00","vendor":"Blue Q","type":"Socks","tags":["Collection_Sassy Socks","Product_Socks","Publisher_Blue Q"],"price":1399,"price_min":1399,"price_max":1399,"available":true,"price_varies":false,"compare_at_price":null,"compare_at_price_min":0,"compare_at_price_max":0,"compare_at_price_varies":false,"variants":[{"id":197638324249,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"092657028810","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"F*** Off, I'm Reading Socks","public_title":null,"options":["Default Title"],"price":1399,"weight":40,"compare_at_price":null,"inventory_quantity":4,"inventory_management":"shopify","inventory_policy":"deny","barcode":""}],"images":["\/\/cdn.shopify.com\/s\/files\/1\/1418\/6818\/products\/480x640_62947cb7-2235-4dc4-9ac8-3333101aed8b.jpg?v=1533237857","\/\/cdn.shopify.com\/s\/files\/1\/1418\/6818\/products\/480x640_1_c9d56f12-19f0-4562-b832-daeb70d55deb.jpg?v=1533237859"],"featured_image":"\/\/cdn.shopify.com\/s\/files\/1\/1418\/6818\/products\/480x640_62947cb7-2235-4dc4-9ac8-3333101aed8b.jpg?v=1533237857","options":["Title"],"media":[{"alt":"F*** Off, I'm Reading Socks - The Library Marketplace","id":431527428166,"position":1,"preview_image":{"aspect_ratio":0.75,"height":640,"width":480,"src":"https:\/\/cdn.shopify.com\/s\/files\/1\/1418\/6818\/products\/480x640_62947cb7-2235-4dc4-9ac8-3333101aed8b.jpg?v=1569012249"},"aspect_ratio":0.75,"height":640,"media_type":"image","src":"https:\/\/cdn.shopify.com\/s\/files\/1\/1418\/6818\/products\/480x640_62947cb7-2235-4dc4-9ac8-3333101aed8b.jpg?v=1569012249","width":480},{"alt":"F*** Off, I'm Reading Socks - The Library Marketplace","id":431527395398,"position":2,"preview_image":{"aspect_ratio":0.75,"height":640,"width":480,"src":"https:\/\/cdn.shopify.com\/s\/files\/1\/1418\/6818\/products\/480x640_1_c9d56f12-19f0-4562-b832-daeb70d55deb.jpg?v=1569012249"},"aspect_ratio":0.75,"height":640,"media_type":"image","src":"https:\/\/cdn.shopify.com\/s\/files\/1\/1418\/6818\/products\/480x640_1_c9d56f12-19f0-4562-b832-daeb70d55deb.jpg?v=1569012249","width":480}],"content":"\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eBlue Q\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003e092657028810\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eWomen's Shoe Size 5-10\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eYou'd be forgiven for thinking that she's a quiet, docile, meek bookworm. The first time, that is. 50% combed cotton, 48% nylon and 2% spandex.\u003c\/span\u003e\u003c\/p\u003e"}

{"id":99159113753,"title":"The Librarian's Guide to Homelessness: An Empathy-Driven Approach to Solving Problems, Preventing Conflict, and Serving Everyone","handle":"the-librarians-guide-to-homelessness-an-empathy-driven-approach-to-solving-problems-preventing-conflict-and-serving-everyone","description":"\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\n\u003cp\u003e\u003cspan style=\"color: #741b47;\"\u003e\u003cstrong\u003eRyan J. Dowd\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\n\u003cp\u003e\u003cspan\u003e208 pages\u003c\/span\u003e\u003cbr\u003e\u003cspan\u003e7\" x 10\"\u003c\/span\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cspan\u003eHomelessness is a perennial topic of concern at libraries. In fact, staff at public libraries interact with almost as many homeless individuals as staff at shelters do. Empathy and understanding, along with specific actionable advice that’s drawn from experience, makes all the difference in working with this group. In this book Dowd, executive director of a homeless shelter, spotlights best practices drawn from his own shelter’s policies and training materials. Filled with to-the-point guidance that will help front line public library staff and managers understand and serve this population better, this resource\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eincludes facts about homelessness every librarian should know;\u003c\/li\u003e\n\u003cli\u003edebunks widespread myths about these individuals, explaining how they see themselves, what issues they struggle with, and how libraries can shift towards supporting them;\u003c\/li\u003e\n\u003cli\u003eshares de-escalation techniques like showing respect, ways to avoid making things personal, and using proper body language;\u003c\/li\u003e\n\u003cli\u003ewalks readers through dealing with common issues like a sleeping patron, questionable hygiene, offensive behavior, and asking a patron to leave; and\u003c\/li\u003e\n\u003cli\u003eadvises on how to provide backup to a colleague and when to call the police.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan\u003eFilled with real life stories that illustrate the effectiveness of Dowd’s approach, this one-of-a-kind guide will empower library staff to treat homeless individuals with dignity.\u003c\/span\u003e\u003c\/p\u003e","published_at":"2017-10-16T10:52:26-04:00","created_at":"2017-10-16T11:34:31-04:00","vendor":"ALA Editions","type":"Book","tags":["Publisher_ALA Editions","Subject_Adult Programs \u0026 Services"],"price":7599,"price_min":7599,"price_max":7599,"available":true,"price_varies":false,"compare_at_price":null,"compare_at_price_min":0,"compare_at_price_max":0,"compare_at_price_varies":false,"variants":[{"id":904992587801,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"9780838916261","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"The Librarian's Guide to Homelessness: An Empathy-Driven Approach to Solving Problems, Preventing Conflict, and Serving Everyone","public_title":null,"options":["Default Title"],"price":7599,"weight":300,"compare_at_price":null,"inventory_quantity":-1,"inventory_management":"shopify","inventory_policy":"continue","barcode":""}],"images":["\/\/cdn.shopify.com\/s\/files\/1\/1418\/6818\/products\/Dowd_Ryan_300.jpg?v=1533237986"],"featured_image":"\/\/cdn.shopify.com\/s\/files\/1\/1418\/6818\/products\/Dowd_Ryan_300.jpg?v=1533237986","options":["Title"],"media":[{"alt":"The Librarian's Guide to Homelessness: An Empathy-Driven Approach to Solving Problems, Preventing Conflict, and Serving Everyone-Paperback-ALA Editions-The Library Marketplace","id":459463721030,"position":1,"preview_image":{"aspect_ratio":0.7,"height":300,"width":210,"src":"https:\/\/cdn.shopify.com\/s\/files\/1\/1418\/6818\/products\/Dowd_Ryan_300.jpg?v=1569020043"},"aspect_ratio":0.7,"height":300,"media_type":"image","src":"https:\/\/cdn.shopify.com\/s\/files\/1\/1418\/6818\/products\/Dowd_Ryan_300.jpg?v=1569020043","width":210}],"content":"\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\n\u003cp\u003e\u003cspan style=\"color: #741b47;\"\u003e\u003cstrong\u003eRyan J. Dowd\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\n\u003cp\u003e\u003cspan\u003e208 pages\u003c\/span\u003e\u003cbr\u003e\u003cspan\u003e7\" x 10\"\u003c\/span\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cspan\u003eHomelessness is a perennial topic of concern at libraries. In fact, staff at public libraries interact with almost as many homeless individuals as staff at shelters do. Empathy and understanding, along with specific actionable advice that’s drawn from experience, makes all the difference in working with this group. In this book Dowd, executive director of a homeless shelter, spotlights best practices drawn from his own shelter’s policies and training materials. Filled with to-the-point guidance that will help front line public library staff and managers understand and serve this population better, this resource\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eincludes facts about homelessness every librarian should know;\u003c\/li\u003e\n\u003cli\u003edebunks widespread myths about these individuals, explaining how they see themselves, what issues they struggle with, and how libraries can shift towards supporting them;\u003c\/li\u003e\n\u003cli\u003eshares de-escalation techniques like showing respect, ways to avoid making things personal, and using proper body language;\u003c\/li\u003e\n\u003cli\u003ewalks readers through dealing with common issues like a sleeping patron, questionable hygiene, offensive behavior, and asking a patron to leave; and\u003c\/li\u003e\n\u003cli\u003eadvises on how to provide backup to a colleague and when to call the police.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan\u003eFilled with real life stories that illustrate the effectiveness of Dowd’s approach, this one-of-a-kind guide will empower library staff to treat homeless individuals with dignity.\u003c\/span\u003e\u003c\/p\u003e"}

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