{"id":10519719372,"title":"Reference and Information Services: An Introduction, 4\/e","handle":"risai4-ans","description":"\u003cp\u003e\u003cspan style=\"color: #741b47;\"\u003e\u003cstrong\u003eKay Ann Cassell and Uma Hiremath\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eISBN-13: 9780838915684\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e480 pages • 6 x 9\u003cbr\u003e\u003cstrong\u003eYear Published: 2018\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eDesigned to complement every introductory library reference course, this is the perfect text for students and librarians looking to expand their personal reference knowledge, teaching failsafe methods for identifying important materials by matching specific types of questions to the best available sources, regardless of format. Guided by a national advisory board of educators and practitioners, this thoroughly updated text expertly keeps up with new technologies and practices while remaining grounded in the basics of reference work. Chapters on fundamental concepts, major reference sources, and special topics provide a solid foundation; the text also offers fresh insight on core issues, including\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eethics, readers’ advisory, information literacy, and other key aspects of reference librarianship;\u003c\/li\u003e\n\u003cli\u003eselecting and evaluating reference materials, with strategies for keeping up to date;\u003c\/li\u003e\n\u003cli\u003eassessing and improving reference services;\u003c\/li\u003e\n\u003cli\u003eguidance on conducting reference interviews with a range of different library users, including children and young adults;\u003c\/li\u003e\n\u003cli\u003ea new discussion of reference as programming;\u003c\/li\u003e\n\u003cli\u003eimportant special reference topics such as Google search, 24\/7 reference, and virtual reference; and\u003c\/li\u003e\n\u003cli\u003edelivering reference services across multiple platforms\u003c\/li\u003e\n\u003c\/ul\u003e\nAs librarians experience a changing climate for all information services professionals, in this book Cassell and Hiremath provide the tools needed to manage the ebb and flow of changing reference services in today’s libraries.","published_at":"2017-04-28T16:08:11-04:00","created_at":"2017-04-28T16:08:11-04:00","vendor":"ALA Neal-Schuman","type":"Book","tags":["Publisher_ALA Neal-Schuman","Subject_Reference \u0026 Information Services"],"price":11500,"price_min":11500,"price_max":11500,"available":true,"price_varies":false,"compare_at_price":null,"compare_at_price_min":0,"compare_at_price_max":0,"compare_at_price_varies":false,"variants":[{"id":38668521996,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"9780838915684","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"Reference and Information Services: An Introduction, 4\/e","public_title":null,"options":["Default Title"],"price":11500,"weight":500,"compare_at_price":null,"inventory_quantity":-15,"inventory_management":"shopify","inventory_policy":"continue","barcode":""}],"images":["\/\/cdn.shopify.com\/s\/files\/1\/1418\/6818\/products\/9780838915684.jpeg?v=1533237644"],"featured_image":"\/\/cdn.shopify.com\/s\/files\/1\/1418\/6818\/products\/9780838915684.jpeg?v=1533237644","options":["Title"],"content":"\u003cp\u003e\u003cspan style=\"color: #741b47;\"\u003e\u003cstrong\u003eKay Ann Cassell and Uma Hiremath\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eISBN-13: 9780838915684\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e480 pages • 6 x 9\u003cbr\u003e\u003cstrong\u003eYear Published: 2018\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eDesigned to complement every introductory library reference course, this is the perfect text for students and librarians looking to expand their personal reference knowledge, teaching failsafe methods for identifying important materials by matching specific types of questions to the best available sources, regardless of format. Guided by a national advisory board of educators and practitioners, this thoroughly updated text expertly keeps up with new technologies and practices while remaining grounded in the basics of reference work. Chapters on fundamental concepts, major reference sources, and special topics provide a solid foundation; the text also offers fresh insight on core issues, including\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eethics, readers’ advisory, information literacy, and other key aspects of reference librarianship;\u003c\/li\u003e\n\u003cli\u003eselecting and evaluating reference materials, with strategies for keeping up to date;\u003c\/li\u003e\n\u003cli\u003eassessing and improving reference services;\u003c\/li\u003e\n\u003cli\u003eguidance on conducting reference interviews with a range of different library users, including children and young adults;\u003c\/li\u003e\n\u003cli\u003ea new discussion of reference as programming;\u003c\/li\u003e\n\u003cli\u003eimportant special reference topics such as Google search, 24\/7 reference, and virtual reference; and\u003c\/li\u003e\n\u003cli\u003edelivering reference services across multiple platforms\u003c\/li\u003e\n\u003c\/ul\u003e\nAs librarians experience a changing climate for all information services professionals, in this book Cassell and Hiremath provide the tools needed to manage the ebb and flow of changing reference services in today’s libraries."}

Reference and Information Services: An Introduction, 4/e

Product Description
Maximum quantity available reached.

Kay Ann Cassell and Uma Hiremath

ISBN-13: 9780838915684

480 pages • 6 x 9
Year Published: 2018

Designed to complement every introductory library reference course, this is the perfect text for students and librarians looking to expand their personal reference knowledge, teaching failsafe methods for identifying important materials by matching specific types of questions to the best available sources, regardless of format. Guided by a national advisory board of educators and practitioners, this thoroughly updated text expertly keeps up with new technologies and practices while remaining grounded in the basics of reference work. Chapters on fundamental concepts, major reference sources, and special topics provide a solid foundation; the text also offers fresh insight on core issues, including

  • ethics, readers’ advisory, information literacy, and other key aspects of reference librarianship;
  • selecting and evaluating reference materials, with strategies for keeping up to date;
  • assessing and improving reference services;
  • guidance on conducting reference interviews with a range of different library users, including children and young adults;
  • a new discussion of reference as programming;
  • important special reference topics such as Google search, 24/7 reference, and virtual reference; and
  • delivering reference services across multiple platforms
As librarians experience a changing climate for all information services professionals, in this book Cassell and Hiremath provide the tools needed to manage the ebb and flow of changing reference services in today’s libraries.
Sku: 9780838915684

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