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{"id":8141560198,"title":"The Reference Interview Today \u003cem\u003e(Libraries Unlimited Library Management Collection)\u003c\/em\u003e","handle":"reference-interview-today","description":"\u003cp\u003e\u003cspan style=\"color: #741b47;\"\u003e\u003cstrong\u003eSusan Knoer\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cstrong\u003eISBN-13:\u003c\/strong\u003e 9781598848229 \u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e138 pages • 6⅛ x 9¼ \u003cbr\u003e\u003cstrong\u003eYear Published:\u003c\/strong\u003e 2011\u003c\/p\u003e\n\u003cp\u003eThis easy-to-use guide shows how to learn and perfect the skills needed to conduct satisfying reference interviews in the modern technological environment.\u003c\/p\u003e\n\u003cp\u003eToday's expectations are that librarians are web-savvy, familiar with new technologies and changing roles in reference, and well-versed on the increasingly specialized reference questions. An up-to-date reference guide like this is a librarian's best friend and an essential tool for meeting the formidable challenges of modern reference service.\u003c\/p\u003e\n\u003cp\u003eIn today's technology-driven world, reference librarians must serve users who come into the building as well as remote users who ask via various digital means. With virtual reference and social networking tools now commonplace, reference questions have become more complex and interdisciplinary. \u003ci\u003eThe Reference Interview Today\u003c\/i\u003e will help reference librarians decide which tools and strategies will best serve their diverse group of patrons—in person and in cyberspace.\u003c\/p\u003e\n\u003cp\u003eThis text covers the skills needed for traditional face-to-face reference and how they can be applied in 2.0 media. 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An up-to-date reference guide like this is a librarian's best friend and an essential tool for meeting the formidable challenges of modern reference service.\u003c\/p\u003e\n\u003cp\u003eIn today's technology-driven world, reference librarians must serve users who come into the building as well as remote users who ask via various digital means. With virtual reference and social networking tools now commonplace, reference questions have become more complex and interdisciplinary. \u003ci\u003eThe Reference Interview Today\u003c\/i\u003e will help reference librarians decide which tools and strategies will best serve their diverse group of patrons—in person and in cyberspace.\u003c\/p\u003e\n\u003cp\u003eThis text covers the skills needed for traditional face-to-face reference and how they can be applied in 2.0 media. Best practices for culturally diverse, disabled, and \"difficult\" patrons strategies for public and academic libraries and virtual technologies like Twitter and Second Life are described. Written by a practicing reference librarian, this invaluable book makes it easy to train paraprofessionals and serves as a guide for experienced librarians to hone their skills in new delivery methods.\u003c\/p\u003e"}

The Reference Interview Today <em>(Libraries Unlimited Library Management Collection)</em>

Product Description
Maximum quantity available reached.

Susan Knoer

ISBN-13: 9781598848229

138 pages • 6⅛ x 9¼
Year Published: 2011

This easy-to-use guide shows how to learn and perfect the skills needed to conduct satisfying reference interviews in the modern technological environment.

Today's expectations are that librarians are web-savvy, familiar with new technologies and changing roles in reference, and well-versed on the increasingly specialized reference questions. An up-to-date reference guide like this is a librarian's best friend and an essential tool for meeting the formidable challenges of modern reference service.

In today's technology-driven world, reference librarians must serve users who come into the building as well as remote users who ask via various digital means. With virtual reference and social networking tools now commonplace, reference questions have become more complex and interdisciplinary. The Reference Interview Today will help reference librarians decide which tools and strategies will best serve their diverse group of patrons—in person and in cyberspace.

This text covers the skills needed for traditional face-to-face reference and how they can be applied in 2.0 media. Best practices for culturally diverse, disabled, and "difficult" patrons strategies for public and academic libraries and virtual technologies like Twitter and Second Life are described. Written by a practicing reference librarian, this invaluable book makes it easy to train paraprofessionals and serves as a guide for experienced librarians to hone their skills in new delivery methods.

Sku: 9781598848229

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