{"id":8329637958,"title":"The Librarian as Information Consultant: Transforming Reference for the Information Age","handle":"lic-tria","description":"Sarah Anne Murphy \u003cstrong\u003eISBN-13:\u003c\/strong\u003e 9780838910863 120 pages \u003cbr\u003e 7 x 10 \u003cbr\u003e 2011\u003cp\u003eLibrary users’ evolving information needs and their choice of search methods have changed reference work profoundly. Today’s reference librarian must work in a whole new way—not only service-focused and businesslike, but even entrepreneurial. Murphy innovatively rethinks the philosophy behind current library reference services in this thought-provoking book, which \u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eRebrands reference librarianship on the model of a consulting business, providing a renewed vision of the reference desk by treating patrons as clients\u003c\/li\u003e\n\u003cli\u003eSpells out the importance of the patron’s voice, and details methods for building and maintaining relationships with patrons\u003c\/li\u003e\n\u003cli\u003eIdentifies the reference librarian’s competitive advantage over Web search engines and shows how to capitalize on it\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003eMurphy adapts existing business practices and programs to the context of the library, allowing frontline staff and administrators in any type of reference department to monitor and continuously improve their library’s services.\u003c\/p\u003e","published_at":"2016-08-31T04:23:50-12:00","created_at":"2016-08-31T04:23:51-12:00","vendor":"ALA Editions","type":"Book","tags":["Publisher_ALA Editions","Subject_Reference \u0026 Information Services"],"price":6850,"price_min":6850,"price_max":6850,"available":true,"price_varies":false,"compare_at_price":null,"compare_at_price_min":0,"compare_at_price_max":0,"compare_at_price_varies":false,"variants":[{"id":27874256454,"title":"Default","option1":"Default","option2":null,"option3":null,"sku":"9780838910863","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"The Librarian as Information Consultant: Transforming Reference for the Information Age","public_title":null,"options":["Default"],"price":6850,"weight":270,"compare_at_price":null,"inventory_quantity":0,"inventory_management":"shopify","inventory_policy":"continue","barcode":"9780838910863"}],"images":["\/\/cdn.shopify.com\/s\/files\/1\/1418\/6818\/products\/9780838910863.jpg?v=1533236790"],"featured_image":"\/\/cdn.shopify.com\/s\/files\/1\/1418\/6818\/products\/9780838910863.jpg?v=1533236790","options":["Title"],"content":"Sarah Anne Murphy \u003cstrong\u003eISBN-13:\u003c\/strong\u003e 9780838910863 120 pages \u003cbr\u003e 7 x 10 \u003cbr\u003e 2011\u003cp\u003eLibrary users’ evolving information needs and their choice of search methods have changed reference work profoundly. Today’s reference librarian must work in a whole new way—not only service-focused and businesslike, but even entrepreneurial. Murphy innovatively rethinks the philosophy behind current library reference services in this thought-provoking book, which \u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eRebrands reference librarianship on the model of a consulting business, providing a renewed vision of the reference desk by treating patrons as clients\u003c\/li\u003e\n\u003cli\u003eSpells out the importance of the patron’s voice, and details methods for building and maintaining relationships with patrons\u003c\/li\u003e\n\u003cli\u003eIdentifies the reference librarian’s competitive advantage over Web search engines and shows how to capitalize on it\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003eMurphy adapts existing business practices and programs to the context of the library, allowing frontline staff and administrators in any type of reference department to monitor and continuously improve their library’s services.\u003c\/p\u003e"}

The Librarian as Information Consultant: Transforming Reference for the Information Age

Product Description
Maximum quantity available reached.
Sarah Anne Murphy ISBN-13: 9780838910863 120 pages 
 7 x 10 
 2011

Library users’ evolving information needs and their choice of search methods have changed reference work profoundly. Today’s reference librarian must work in a whole new way—not only service-focused and businesslike, but even entrepreneurial. Murphy innovatively rethinks the philosophy behind current library reference services in this thought-provoking book, which 

  • Rebrands reference librarianship on the model of a consulting business, providing a renewed vision of the reference desk by treating patrons as clients
  • Spells out the importance of the patron’s voice, and details methods for building and maintaining relationships with patrons
  • Identifies the reference librarian’s competitive advantage over Web search engines and shows how to capitalize on it

Murphy adapts existing business practices and programs to the context of the library, allowing frontline staff and administrators in any type of reference department to monitor and continuously improve their library’s services.

Sku: 9780838910863
Vendor: ALA Editions

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