Leading the Reference Renaissance: Today's Ideas for Tomorrow's Cutting-Edge Services
Marie L. Radford (Editor)
300 pages • 6" x 9"
Year Published: 2011
Avant-garde thinkers, leading library practitioners, and well-known scholars share revelations and recommendations regarding innovative initiatives and evidence-based research results. You can immediately put these to use in informing your decisions to take the next steps forward. Here, award-winning editor and reference visionary Marie L. Radford brings together a ground-breaking collection of successful reference models and practices from a variety of types of libraries, including all modes of virtual reference, collaborative ventures, and creative face-to-face service advances. Chapters in this persuasive work showcase reference librarians and researchers:
- Discussing current hot tech trends in reference such as using QR Codes (Quick Response), Web Conferencing, and more.
- Determining best software adoption (including open source products) to get the longest life and most important service enhancements out of the newest technologies to meet the needs of our users.
- Assessment and continual improvement of virtual and traditional services, including using statistical tracking software.
- Outreach innovation and challenges including exploration of new service roles.
- Collaborating on SMS, Text Messaging, Instant Messaging, and other emerging virtual technologies for reference use.
- Developing easy-to-use roving reference techniques.
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