Customizing Vendor Systems for Better User Experiences: The Innovative Librarian's Guide
168 pages • 6⅛ x 9¼
Discover how—with relatively straightforward scripts and minimal coding—to customize the user interfaces to third-party systems from your library's website for better communication with your users and to lead them to your library's services.
In order to provide access to online resources, libraries depend on third-party vendor software that comes with each product. While these systems do have value, they can also be confusing, awkward, frustrating, or even misleading for library users. Imagine how much better your patrons' user experience would be if the software were customized specifically to fit your library. This how-to guide shows library staff how to take a DIY approach to customize the web interface to vendor-hosted online systems, thereby resolving usability problems and providing the ability to respond quickly to problems or evolving needs.