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{"id":4552629780550,"title":"Data in a Time of COVID-19","handle":"data-in-a-time-of-covid-19","description":"\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eTo show our support to the library community at this time\u003c\/span\u003e\u003cspan style=\"font-weight: 400;\"\u003e, the Education Institute has offered 4 free webinars for Ontario Library Association and Partnership members and at a subsidized cost to non-members.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eThese sessions are meant to build connection and information-sharing as libraries begin to consider what comes next as they navigate this rapidly changing landscape.  \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eAs a non-profit and a charity, we are launching a pay-what-you-can fee structure for our upcoming webinars to help recuperate our operational cost. We will continue to program webinar content that will support you through this challenging time. \u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cstrong\u003eDate \u0026amp; Time:\u003c\/strong\u003e\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eWednesday, June 24 from 12:00 p.m.-1:00 p.m. EST.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eAll registrants will have access to the live session, and a recording (for 1 year from the date the session took place).\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\n\u003cstrong style=\"box-sizing: border-box; margin: 0px; padding: 0px; font-weight: bold; color: #1c1c1c; font-family: Helvetica, 'Helvetica Neue', Arial, 'Lucida Grande', sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-style: initial; text-decoration-color: initial;\"\u003e\u003c\/strong\u003eAbout this Session:\u003c\/h3\u003e\n\u003cspan\u003e\u003c\/span\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eOn March 17, 2020, the Province of Ontario declared a state of emergency and ordered the closure of public library branches. Public libraries immediately pivoted to focus on delivering online programs and services and serving their communities even while branches were closed. As a result, public library activity data collection and reporting shifted to reflect the new roster of online activities. Join the members of OPLA’s Research \u0026amp; Evaluation Committee to learn how the pandemic impacted their work and why using data to demonstrate value and impact is more important than ever.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5\u003e\u003cspan style=\"font-weight: 400;\"\u003eIn this session, participants will learn:\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"font-weight: 400;\"\u003eHow public libraries redesigned their data collection and reporting workflows to communicate their library’s response to the pandemic;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-weight: 400;\"\u003eHow unprecedented and unpredictable situations can produce valuable qualitative and quantitative data;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-weight: 400;\"\u003eHow public libraries are planning to collect data as they prepare to reopen branches.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eHow to Connect:\u003c\/h3\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eOnce you've registered, you'll receive an email with a PDF attachment that includes the connection instructions. Our webinars are conducted using the free Adobe Connect Platform. To ensure your computer is set up with the appropriate tools to participate in an Adobe Connect Meeting, try this \u003ca href=\"https:\/\/ola.adobeconnect.com\/common\/help\/en\/support\/meeting_test.htm\" target=\"_blank\" title=\"Test Meeting\" rel=\"noopener noreferrer\"\u003eTest Meeting\u003c\/a\u003e. Sometimes add-ons need to be installed or your browser updated. If you need support, you can check out our \u003ca href=\"http:\/\/www.thepartnership.ca\/web\/PARTNERSHIP\/Event_Calendar\/Registration_FAQ\/PARTNERSHIP\/Education_Institute\/Webinar_FAQ_page.aspx\" target=\"_blank\" title=\"Registration FAQ\" rel=\"noopener noreferrer\"\u003eRegistration FAQ\u003c\/a\u003e or the \u003ca href=\"https:\/\/helpx.adobe.com\/support\/connect.html?promoid=DJDXT\u0026amp;s_cid=70114000002CfGJAA0\u0026amp;s_iid=70114000002ChdJAAS\" target=\"_blank\" title=\"Adobe Connect Help Centre\" rel=\"noopener noreferrer\"\u003eAdobe Connect Help Center\u003c\/a\u003e, or email us at \u003ca href=\"mailto:education@accessola.com\" title=\"email us for support\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eeducation@accessola.com\u003c\/a\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cstrong\u003eAbout the Presenters:\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cdiv class=\"entry-content\"\u003e\n\u003ch6\u003e\u003cstrong\u003eAlison Clarke\u003c\/strong\u003e\u003c\/h6\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eAlison Clarke is the Coordinator, Performance Measures and Data at Brampton Library. Alison designs data collection systems, and is currently working on a system to determine branch capacity. She also finds joy in showing people how to use a pivot table. Alison has discovered other data-loving colleagues on the OPLA Research \u0026amp; Evaluation committee.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch6\u003e\u003cstrong\u003eKimberly Silk\n\u003c\/strong\u003e\u003c\/h6\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eKimberly Silk is a librarian with a background in academic and data librarianship and a passion for conducting research to evaluate how organizations impact their communities. As Librarian, Strategic Planning \u0026amp; Engagement at Hamilton Public Library, Kim supports the CEO and senior management team with research and the community engagement process for strategic plan development and implementation.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch6\u003e\u003cstrong\u003eMarni Tam\n\u003c\/strong\u003e\u003c\/h6\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eMarni Tam works in the eLearning team at Toronto Public Library. In her previous life, Marni was a developer with a passion for UX and data. She thinks that everyone has the ability to learn technology given the right environment. In her free time, Marni is an avid movie fan and can’t wait until her next movie binge.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch6\u003e\u003cstrong\u003eBrandon Fratarcangeli\n\u003c\/strong\u003e\u003c\/h6\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eBrandon Fratarcangeli joined SOLS in 2016. As a member of the consultant team, Brandon provides advice and assistance in the areas of library services, board governance, and planning. Brandon also conducts audits on behalf of the Ontario Public Library Guidelines Monitoring and Accreditation Council. Brandon is the lead on the development of Professional Resources on LearnHQ.ca.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch6\u003e\u003cstrong\u003eErika Heesen\n\u003c\/strong\u003e\u003c\/h6\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eErika Heesen is the 2020 Ontario Public Library Association President. She loves existential questions and using data to find out the 'why'. Erika is currently on parental leave and enjoying her time with her new little bean! Her other job is as CEO\/Chief Librarian of the Perth Union Library in Eastern Ontario.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n","published_at":"2020-06-11T17:11:16-04:00","created_at":"2020-06-11T17:11:16-04:00","vendor":"Education Institute","type":"Webinar","tags":["Product_Webinar","Publisher_Education Institute","Type_Programs \u0026 Services","Webinar"],"price":1000,"price_min":1000,"price_max":5500,"available":true,"price_varies":true,"compare_at_price":null,"compare_at_price_min":0,"compare_at_price_max":0,"compare_at_price_varies":false,"variants":[{"id":31840400998470,"title":"PWYC $10","option1":"PWYC $10","option2":null,"option3":null,"sku":null,"requires_shipping":false,"taxable":true,"featured_image":null,"available":true,"name":"Data in a Time of COVID-19 - PWYC $10","public_title":"PWYC $10","options":["PWYC $10"],"price":1000,"weight":0,"compare_at_price":null,"inventory_quantity":37,"inventory_management":"shopify","inventory_policy":"deny","barcode":null},{"id":31840401031238,"title":"PWYC $15","option1":"PWYC $15","option2":null,"option3":null,"sku":null,"requires_shipping":false,"taxable":true,"featured_image":null,"available":true,"name":"Data in a Time of COVID-19 - PWYC $15","public_title":"PWYC $15","options":["PWYC $15"],"price":1500,"weight":0,"compare_at_price":null,"inventory_quantity":20,"inventory_management":"shopify","inventory_policy":"deny","barcode":null},{"id":31840401096774,"title":"PWYC $20","option1":"PWYC $20","option2":null,"option3":null,"sku":null,"requires_shipping":false,"taxable":true,"featured_image":null,"available":true,"name":"Data in a Time of COVID-19 - PWYC $20","public_title":"PWYC $20","options":["PWYC $20"],"price":2000,"weight":0,"compare_at_price":null,"inventory_quantity":19,"inventory_management":"shopify","inventory_policy":"deny","barcode":null},{"id":31840401129542,"title":"PWYC $25","option1":"PWYC $25","option2":null,"option3":null,"sku":null,"requires_shipping":false,"taxable":true,"featured_image":null,"available":true,"name":"Data in a Time of COVID-19 - PWYC $25","public_title":"PWYC $25","options":["PWYC $25"],"price":2500,"weight":0,"compare_at_price":null,"inventory_quantity":18,"inventory_management":"shopify","inventory_policy":"deny","barcode":null},{"id":31840401162310,"title":"PWYC $30","option1":"PWYC $30","option2":null,"option3":null,"sku":null,"requires_shipping":false,"taxable":true,"featured_image":null,"available":true,"name":"Data in a Time of COVID-19 - 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PWYC $45","public_title":"PWYC $45","options":["PWYC $45"],"price":4500,"weight":0,"compare_at_price":null,"inventory_quantity":20,"inventory_management":"shopify","inventory_policy":"deny","barcode":null},{"id":31840401293382,"title":"PWYC $50","option1":"PWYC $50","option2":null,"option3":null,"sku":null,"requires_shipping":false,"taxable":true,"featured_image":null,"available":true,"name":"Data in a Time of COVID-19 - PWYC $50","public_title":"PWYC $50","options":["PWYC $50"],"price":5000,"weight":0,"compare_at_price":null,"inventory_quantity":18,"inventory_management":"shopify","inventory_policy":"deny","barcode":null},{"id":31840401326150,"title":"PWYC $55","option1":"PWYC $55","option2":null,"option3":null,"sku":null,"requires_shipping":false,"taxable":true,"featured_image":null,"available":true,"name":"Data in a Time of COVID-19 - PWYC $55","public_title":"PWYC $55","options":["PWYC $55"],"price":5500,"weight":0,"compare_at_price":null,"inventory_quantity":20,"inventory_management":"shopify","inventory_policy":"deny","barcode":null}],"images":["\/\/cdn.shopify.com\/s\/files\/1\/1418\/6818\/products\/EducationInstitute-06_24_20-SocialMediaSquare.png?v=1591910056"],"featured_image":"\/\/cdn.shopify.com\/s\/files\/1\/1418\/6818\/products\/EducationInstitute-06_24_20-SocialMediaSquare.png?v=1591910056","options":["Rate"],"media":[{"alt":null,"id":6252816400454,"position":1,"preview_image":{"aspect_ratio":1.0,"height":1080,"width":1080,"src":"https:\/\/cdn.shopify.com\/s\/files\/1\/1418\/6818\/products\/EducationInstitute-06_24_20-SocialMediaSquare.png?v=1591910056"},"aspect_ratio":1.0,"height":1080,"media_type":"image","src":"https:\/\/cdn.shopify.com\/s\/files\/1\/1418\/6818\/products\/EducationInstitute-06_24_20-SocialMediaSquare.png?v=1591910056","width":1080}],"content":"\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eTo show our support to the library community at this time\u003c\/span\u003e\u003cspan style=\"font-weight: 400;\"\u003e, the Education Institute has offered 4 free webinars for Ontario Library Association and Partnership members and at a subsidized cost to non-members.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eThese sessions are meant to build connection and information-sharing as libraries begin to consider what comes next as they navigate this rapidly changing landscape.  \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eAs a non-profit and a charity, we are launching a pay-what-you-can fee structure for our upcoming webinars to help recuperate our operational cost. We will continue to program webinar content that will support you through this challenging time. \u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cstrong\u003eDate \u0026amp; Time:\u003c\/strong\u003e\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eWednesday, June 24 from 12:00 p.m.-1:00 p.m. EST.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eAll registrants will have access to the live session, and a recording (for 1 year from the date the session took place).\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\n\u003cstrong style=\"box-sizing: border-box; margin: 0px; padding: 0px; font-weight: bold; color: #1c1c1c; font-family: Helvetica, 'Helvetica Neue', Arial, 'Lucida Grande', sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-style: initial; text-decoration-color: initial;\"\u003e\u003c\/strong\u003eAbout this Session:\u003c\/h3\u003e\n\u003cspan\u003e\u003c\/span\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eOn March 17, 2020, the Province of Ontario declared a state of emergency and ordered the closure of public library branches. Public libraries immediately pivoted to focus on delivering online programs and services and serving their communities even while branches were closed. As a result, public library activity data collection and reporting shifted to reflect the new roster of online activities. Join the members of OPLA’s Research \u0026amp; Evaluation Committee to learn how the pandemic impacted their work and why using data to demonstrate value and impact is more important than ever.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5\u003e\u003cspan style=\"font-weight: 400;\"\u003eIn this session, participants will learn:\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"font-weight: 400;\"\u003eHow public libraries redesigned their data collection and reporting workflows to communicate their library’s response to the pandemic;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-weight: 400;\"\u003eHow unprecedented and unpredictable situations can produce valuable qualitative and quantitative data;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-weight: 400;\"\u003eHow public libraries are planning to collect data as they prepare to reopen branches.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eHow to Connect:\u003c\/h3\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eOnce you've registered, you'll receive an email with a PDF attachment that includes the connection instructions. Our webinars are conducted using the free Adobe Connect Platform. To ensure your computer is set up with the appropriate tools to participate in an Adobe Connect Meeting, try this \u003ca href=\"https:\/\/ola.adobeconnect.com\/common\/help\/en\/support\/meeting_test.htm\" target=\"_blank\" title=\"Test Meeting\" rel=\"noopener noreferrer\"\u003eTest Meeting\u003c\/a\u003e. Sometimes add-ons need to be installed or your browser updated. If you need support, you can check out our \u003ca href=\"http:\/\/www.thepartnership.ca\/web\/PARTNERSHIP\/Event_Calendar\/Registration_FAQ\/PARTNERSHIP\/Education_Institute\/Webinar_FAQ_page.aspx\" target=\"_blank\" title=\"Registration FAQ\" rel=\"noopener noreferrer\"\u003eRegistration FAQ\u003c\/a\u003e or the \u003ca href=\"https:\/\/helpx.adobe.com\/support\/connect.html?promoid=DJDXT\u0026amp;s_cid=70114000002CfGJAA0\u0026amp;s_iid=70114000002ChdJAAS\" target=\"_blank\" title=\"Adobe Connect Help Centre\" rel=\"noopener noreferrer\"\u003eAdobe Connect Help Center\u003c\/a\u003e, or email us at \u003ca href=\"mailto:education@accessola.com\" title=\"email us for support\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eeducation@accessola.com\u003c\/a\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cstrong\u003eAbout the Presenters:\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cdiv class=\"entry-content\"\u003e\n\u003ch6\u003e\u003cstrong\u003eAlison Clarke\u003c\/strong\u003e\u003c\/h6\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eAlison Clarke is the Coordinator, Performance Measures and Data at Brampton Library. Alison designs data collection systems, and is currently working on a system to determine branch capacity. She also finds joy in showing people how to use a pivot table. Alison has discovered other data-loving colleagues on the OPLA Research \u0026amp; Evaluation committee.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch6\u003e\u003cstrong\u003eKimberly Silk\n\u003c\/strong\u003e\u003c\/h6\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eKimberly Silk is a librarian with a background in academic and data librarianship and a passion for conducting research to evaluate how organizations impact their communities. As Librarian, Strategic Planning \u0026amp; Engagement at Hamilton Public Library, Kim supports the CEO and senior management team with research and the community engagement process for strategic plan development and implementation.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch6\u003e\u003cstrong\u003eMarni Tam\n\u003c\/strong\u003e\u003c\/h6\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eMarni Tam works in the eLearning team at Toronto Public Library. In her previous life, Marni was a developer with a passion for UX and data. She thinks that everyone has the ability to learn technology given the right environment. In her free time, Marni is an avid movie fan and can’t wait until her next movie binge.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch6\u003e\u003cstrong\u003eBrandon Fratarcangeli\n\u003c\/strong\u003e\u003c\/h6\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eBrandon Fratarcangeli joined SOLS in 2016. As a member of the consultant team, Brandon provides advice and assistance in the areas of library services, board governance, and planning. Brandon also conducts audits on behalf of the Ontario Public Library Guidelines Monitoring and Accreditation Council. Brandon is the lead on the development of Professional Resources on LearnHQ.ca.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch6\u003e\u003cstrong\u003eErika Heesen\n\u003c\/strong\u003e\u003c\/h6\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eErika Heesen is the 2020 Ontario Public Library Association President. She loves existential questions and using data to find out the 'why'. Erika is currently on parental leave and enjoying her time with her new little bean! Her other job is as CEO\/Chief Librarian of the Perth Union Library in Eastern Ontario.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n"}
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Data in a Time of COVID-19

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To show our support to the library community at this time, the Education Institute has offered 4 free webinars for Ontario Library Association and Partnership members and at a subsidized cost to non-members.

These sessions are meant to build connection and information-sharing as libraries begin to consider what comes next as they navigate this rapidly changing landscape.  

As a non-profit and a charity, we are launching a pay-what-you-can fee structure for our upcoming webinars to help recuperate our operational cost. We will continue to program webinar content that will support you through this challenging time. 

Date & Time:

Wednesday, June 24 from 12:00 p.m.-1:00 p.m. EST.

All registrants will have access to the live session, and a recording (for 1 year from the date the session took place).

About this Session:

On March 17, 2020, the Province of Ontario declared a state of emergency and ordered the closure of public library branches. Public libraries immediately pivoted to focus on delivering online programs and services and serving their communities even while branches were closed. As a result, public library activity data collection and reporting shifted to reflect the new roster of online activities. Join the members of OPLA’s Research & Evaluation Committee to learn how the pandemic impacted their work and why using data to demonstrate value and impact is more important than ever.

In this session, participants will learn:
  • How public libraries redesigned their data collection and reporting workflows to communicate their library’s response to the pandemic;
  • How unprecedented and unpredictable situations can produce valuable qualitative and quantitative data;
  • How public libraries are planning to collect data as they prepare to reopen branches.

How to Connect:

Once you've registered, you'll receive an email with a PDF attachment that includes the connection instructions. Our webinars are conducted using the free Adobe Connect Platform. To ensure your computer is set up with the appropriate tools to participate in an Adobe Connect Meeting, try this Test Meeting. Sometimes add-ons need to be installed or your browser updated. If you need support, you can check out our Registration FAQ or the Adobe Connect Help Center, or email us at education@accessola.com.

About the Presenters:

Alison Clarke

Alison Clarke is the Coordinator, Performance Measures and Data at Brampton Library. Alison designs data collection systems, and is currently working on a system to determine branch capacity. She also finds joy in showing people how to use a pivot table. Alison has discovered other data-loving colleagues on the OPLA Research & Evaluation committee.

Kimberly Silk

Kimberly Silk is a librarian with a background in academic and data librarianship and a passion for conducting research to evaluate how organizations impact their communities. As Librarian, Strategic Planning & Engagement at Hamilton Public Library, Kim supports the CEO and senior management team with research and the community engagement process for strategic plan development and implementation.

Marni Tam

Marni Tam works in the eLearning team at Toronto Public Library. In her previous life, Marni was a developer with a passion for UX and data. She thinks that everyone has the ability to learn technology given the right environment. In her free time, Marni is an avid movie fan and can’t wait until her next movie binge.

Brandon Fratarcangeli

Brandon Fratarcangeli joined SOLS in 2016. As a member of the consultant team, Brandon provides advice and assistance in the areas of library services, board governance, and planning. Brandon also conducts audits on behalf of the Ontario Public Library Guidelines Monitoring and Accreditation Council. Brandon is the lead on the development of Professional Resources on LearnHQ.ca.

Erika Heesen

Erika Heesen is the 2020 Ontario Public Library Association President. She loves existential questions and using data to find out the 'why'. Erika is currently on parental leave and enjoying her time with her new little bean! Her other job is as CEO/Chief Librarian of the Perth Union Library in Eastern Ontario.

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Vendor: Education Institute

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