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{"id":1418665787462,"title":"Creating the Sustainable Public Library: The Triple Bottom Line Approach","handle":"creating-the-sustainable-public-library-the-triple-bottom-line-approach","description":"\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\n\u003cp\u003e\u003cstrong\u003eby Gary L. Shaffer\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003ePublished: \u003c\/strong\u003eMarch 2018\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003ePages: \u003c\/strong\u003e184\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eSize: \u003c\/strong\u003e7x10\u003c\/p\u003e\n\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\n\u003cp id=\"dnn_ctr936_ProductView_grabberPTop\"\u003e\u003cstrong\u003eSustainability for public libraries is about more than simply surviving; rather the goal is to ensure that public libraries thrive.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\n\u003cdiv id=\"dnn_ctr936_ProductView_descriptionDT\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e\n\u003cdiv id=\"dnn_ctr936_ProductView_descriptionDT\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e\n\u003cdiv id=\"dnn_ctr936_ProductView_descriptionDT\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e\n\u003cdiv id=\"dnn_ctr936_ProductView_descriptionDT\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e\n\u003cdiv id=\"dnn_ctr936_ProductView_descriptionDT\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e\n\u003cp id=\"dnn_ctr936_ProductView_keynoteP\" class=\"prod-sales-hook\"\u003eTransform any public library into a truly sustainable organization—not just environmentally sustainable, but economically and socially sustainable as well—by following the directions and practices described in this book.\u003c\/p\u003e\n\u003cp id=\"dnn_ctr936_ProductView_narrativeP\"\u003eSustainability in the context of ensuring the long-term success of a public library involves more than green initiatives and conserving resources: \"sustainability\" for libraries also describes efforts to increase their institutions' relevance to their communities as well as to make their programs socially equitable and economically feasible—a substantial challenge.\u003cbr\u003e\u003cbr\u003eThis book is a powerful tool that public librarians, library directors, and library managers can use to create a Triple Bottom Line (TBL) sustainable library, to lead sustainability initiatives in their community, and to identify and adjust their current practices that are considered sustainable to improve performance. The chapters focus on the elements of library sustainability separately, first addressing economic and environmental sustainability before examining the aspects of internal (workforce) and external (community-facing) social sustainability. The author presents numerous case studies throughout the book that enable readers to better understand how the sustainability principles described play out in the real world.\u003c\/p\u003e\n\u003ch3 id=\"dnn_ctr936_ProductView_featuresH3\" class=\"prod-features-h3\"\u003eFeatures\u003c\/h3\u003e\n\u003cul id=\"dnn_ctr936_ProductView_featuresUL\" class=\"prod-features-li\"\u003e\n\u003cli\u003e\u003cspan\u003eOffers theory and practical advice on implementing a sustainability program from a recognized expert in management and sustainability in the library environment\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePresents step-by-step instructions for creating a Triple Bottom Line (TBL) sustainable public library\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eAddresses a highly relevant and timely topic with librarians and library administrators\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul id=\"dnn_ctr936_ProductView_featuresUL\" class=\"prod-features-li\"\u003e\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cul id=\"dnn_ctr936_ProductView_featuresUL\" class=\"prod-features-li\"\u003e\u003c\/ul\u003e\n\u003cul id=\"dnn_ctr936_ProductView_featuresUL\" class=\"prod-features-li\"\u003e\u003c\/ul\u003e\n\u003cul id=\"dnn_ctr936_ProductView_featuresUL\" class=\"prod-features-li\"\u003e\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cul id=\"dnn_ctr936_ProductView_featuresUL\" class=\"prod-features-li\"\u003e\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cul id=\"dnn_ctr936_ProductView_featuresUL\" class=\"prod-features-li\"\u003e\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cul id=\"dnn_ctr936_ProductView_featuresUL\" class=\"prod-features-li\"\u003e\u003c\/ul\u003e\n\u003cul id=\"dnn_ctr936_ProductView_featuresUL\" class=\"prod-features-li\"\u003e\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cul id=\"dnn_ctr936_ProductView_featuresUL\" class=\"prod-features-li\"\u003e\u003c\/ul\u003e\n\u003cul id=\"dnn_ctr936_ProductView_featuresUL\" class=\"prod-features-li\"\u003e\u003c\/ul\u003e\n\u003cul id=\"dnn_ctr936_ProductView_featuresUL\" class=\"prod-features-li\"\u003e\u003c\/ul\u003e","published_at":"2018-08-17T09:50:32-04:00","created_at":"2018-08-17T10:36:25-04:00","vendor":"Libraries Unlimited","type":"Book","tags":["ABC-Clio","Publisher_Libraries Unlimited","Subject_Management \u0026 Administration","Subject_Strategic Planning"],"price":7199,"price_min":7199,"price_max":7199,"available":true,"price_varies":false,"compare_at_price":null,"compare_at_price_min":0,"compare_at_price_max":0,"compare_at_price_varies":false,"variants":[{"id":12618404954182,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"9781440857027","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"Creating the Sustainable Public Library: The Triple Bottom Line Approach","public_title":null,"options":["Default Title"],"price":7199,"weight":136,"compare_at_price":null,"inventory_quantity":0,"inventory_management":"shopify","inventory_policy":"continue","barcode":""}],"images":["\/\/cdn.shopify.com\/s\/files\/1\/1418\/6818\/products\/9781440857027.jpg?v=1534516731"],"featured_image":"\/\/cdn.shopify.com\/s\/files\/1\/1418\/6818\/products\/9781440857027.jpg?v=1534516731","options":["Title"],"content":"\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\n\u003cp\u003e\u003cstrong\u003eby Gary L. Shaffer\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003ePublished: \u003c\/strong\u003eMarch 2018\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003ePages: \u003c\/strong\u003e184\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eSize: \u003c\/strong\u003e7x10\u003c\/p\u003e\n\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\n\u003cp id=\"dnn_ctr936_ProductView_grabberPTop\"\u003e\u003cstrong\u003eSustainability for public libraries is about more than simply surviving; rather the goal is to ensure that public libraries thrive.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\n\u003cdiv id=\"dnn_ctr936_ProductView_descriptionDT\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e\n\u003cdiv id=\"dnn_ctr936_ProductView_descriptionDT\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e\n\u003cdiv id=\"dnn_ctr936_ProductView_descriptionDT\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e\n\u003cdiv id=\"dnn_ctr936_ProductView_descriptionDT\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e\n\u003cdiv id=\"dnn_ctr936_ProductView_descriptionDT\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e\n\u003cp id=\"dnn_ctr936_ProductView_keynoteP\" class=\"prod-sales-hook\"\u003eTransform any public library into a truly sustainable organization—not just environmentally sustainable, but economically and socially sustainable as well—by following the directions and practices described in this book.\u003c\/p\u003e\n\u003cp id=\"dnn_ctr936_ProductView_narrativeP\"\u003eSustainability in the context of ensuring the long-term success of a public library involves more than green initiatives and conserving resources: \"sustainability\" for libraries also describes efforts to increase their institutions' relevance to their communities as well as to make their programs socially equitable and economically feasible—a substantial challenge.\u003cbr\u003e\u003cbr\u003eThis book is a powerful tool that public librarians, library directors, and library managers can use to create a Triple Bottom Line (TBL) sustainable library, to lead sustainability initiatives in their community, and to identify and adjust their current practices that are considered sustainable to improve performance. The chapters focus on the elements of library sustainability separately, first addressing economic and environmental sustainability before examining the aspects of internal (workforce) and external (community-facing) social sustainability. The author presents numerous case studies throughout the book that enable readers to better understand how the sustainability principles described play out in the real world.\u003c\/p\u003e\n\u003ch3 id=\"dnn_ctr936_ProductView_featuresH3\" class=\"prod-features-h3\"\u003eFeatures\u003c\/h3\u003e\n\u003cul id=\"dnn_ctr936_ProductView_featuresUL\" class=\"prod-features-li\"\u003e\n\u003cli\u003e\u003cspan\u003eOffers theory and practical advice on implementing a sustainability program from a recognized expert in management and sustainability in the library environment\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePresents step-by-step instructions for creating a Triple Bottom Line (TBL) sustainable public library\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eAddresses a highly relevant and timely topic with librarians and library administrators\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul id=\"dnn_ctr936_ProductView_featuresUL\" class=\"prod-features-li\"\u003e\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cul id=\"dnn_ctr936_ProductView_featuresUL\" class=\"prod-features-li\"\u003e\u003c\/ul\u003e\n\u003cul id=\"dnn_ctr936_ProductView_featuresUL\" class=\"prod-features-li\"\u003e\u003c\/ul\u003e\n\u003cul id=\"dnn_ctr936_ProductView_featuresUL\" class=\"prod-features-li\"\u003e\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cul id=\"dnn_ctr936_ProductView_featuresUL\" class=\"prod-features-li\"\u003e\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cul id=\"dnn_ctr936_ProductView_featuresUL\" class=\"prod-features-li\"\u003e\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cul id=\"dnn_ctr936_ProductView_featuresUL\" class=\"prod-features-li\"\u003e\u003c\/ul\u003e\n\u003cul id=\"dnn_ctr936_ProductView_featuresUL\" class=\"prod-features-li\"\u003e\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cul id=\"dnn_ctr936_ProductView_featuresUL\" class=\"prod-features-li\"\u003e\u003c\/ul\u003e\n\u003cul id=\"dnn_ctr936_ProductView_featuresUL\" class=\"prod-features-li\"\u003e\u003c\/ul\u003e\n\u003cul id=\"dnn_ctr936_ProductView_featuresUL\" class=\"prod-features-li\"\u003e\u003c\/ul\u003e"}
Creating the Sustainable Public Library: The Triple Bottom Line Approach

Creating the Sustainable Public Library: The Triple Bottom Line Approach

$71.99

by Gary L. Shaffer Published: March 2018 Pages: 184 Size: 7x10 Sustainability for public libraries is about more than simply surviving; rather the goal is to ensure that public libraries thrive. Transform any public library into a truly sustainable organization—not just environmentally sustainable, but economically and socially s...


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{"id":9212180428,"title":"Intrapreneurship Handbook for Librarians: How to Be a Change Agent in Your Library","handle":"intrapreneurship-handbook-for-librarians-how-to-be-a-change-agent-in-your-library","description":"\u003cp\u003e\u003cspan style=\"color: #741b47;\"\u003e\u003cstrong\u003eArne J. Almquist and Sharon G. Almquist\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cstrong\u003eISBN-13:\u003c\/strong\u003e 9781610695282\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e175 pages • \u003cspan\u003e6\u003c\/span\u003e\u003cspan\u003e⅛\u003c\/span\u003e \u003cspan\u003ex 9¼\u003c\/span\u003e \u003cbr\u003e\u003cstrong\u003eYear Published:\u003c\/strong\u003e 2017\u003c\/p\u003e\n\u003cp\u003eThis is a must-read resource for anyone who believes they can enhance their library's ability to serve its clientele but has so far been discouraged or prevented from taking the initiative and expressing their creativity to improve upon the status quo.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp id=\"dnn_ctr936_ProductView_keynoteP\" class=\"sales-hook\"\u003eDo you have a great idea for an innovation in your library? From idea to execution, this book provides the information necessary to help you to become an intrapreneurial star at your library.\u003c\/p\u003e\n\u003cp id=\"dnn_ctr936_ProductView_narrativeP\"\u003eHave you ever presented an idea to your boss and had it so firmly rejected that you never want to suggest anything again? Do you feel locked into a rigid hierarchy where bureaucracy has strangled all innovation? Are you motivated to shake things up in your organization to improve it, but are afraid of drowning in the waves you'll create? This book explains how any individual can be an effective change agent in his\/her library, addressing topics such as getting started, handling difficult situations, creating partnerships both within and outside of your organization, cutting through bureaucratic red tape, and maintaining momentum with initiatives.\u003cbr\u003e\u003cbr\u003eWritten by librarians who are both experienced entrepreneurs\/intrapreneurs, \u003ci\u003eIntrapreneurship Handbook for Librarians: How to Be a Change Agent in Your Library\u003c\/i\u003e explains what being a library intrapreneur is all about: being empowered to find innovate ways to increase impact, grow resources, and develop new methods of leveraging the skills and perspectives of librarianship to enable the survival of libraries—all while enjoying your job more. The chapters guide readers through the intrapreneurial process—from writing a plan and selling it to administrators and other stakeholders, to securing funding for the idea and actualizing the plan—and answers tough questions such as \"How do I let my clients know what my library can offer?\", \"How do we compete with the Internet?\", and \"How do I gain support for our services in a time of budget cuts?\" This book will be a priceless resource for all librarians regardless of experience level or type of library as the principles and guidelines described are universal.\u003c\/p\u003e\n\u003ch3 id=\"dnn_ctr936_ProductView_featuresH3\"\u003eFeatures\u003c\/h3\u003e\n\u003cul id=\"dnn_ctr936_ProductView_featuresUL\"\u003e\n\u003cli\u003e\u003cspan\u003eProvides readers with a unique understanding of the application of the intrapreneurial concept within libraries and helps librarians acquire a new and essential survival skill\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eSupplies practical, actionable information in a clear, literate, and commonsense style that lends itself equally well to linear reading or use as a reference\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePresents the viewpoints of two successful library entrepreneurs sharing their experiences of what has worked—and what hasn't\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eIncludes processes, short case studies, and \"food for thought\" sections that fully document and flesh out the ideas presented\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e","published_at":"2016-12-16T14:29:00-05:00","created_at":"2016-12-16T14:37:27-05:00","vendor":"Libraries Unlimited","type":"Book","tags":["ABC-Clio","Human Resources and Communication","Publisher_Libraries Unlimited","Subject_Management \u0026 Administration","Subject_Strategic Planning"],"price":7500,"price_min":7500,"price_max":7500,"available":true,"price_varies":false,"compare_at_price":null,"compare_at_price_min":0,"compare_at_price_max":0,"compare_at_price_varies":false,"variants":[{"id":31931887308,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"9781610695282","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"Intrapreneurship Handbook for Librarians: How to Be a Change Agent in Your Library","public_title":null,"options":["Default Title"],"price":7500,"weight":500,"compare_at_price":null,"inventory_quantity":0,"inventory_management":"shopify","inventory_policy":"continue","barcode":"9781610695282"}],"images":["\/\/cdn.shopify.com\/s\/files\/1\/1418\/6818\/products\/Intrapreneurship_Handbook_for_Librarians.jpeg?v=1533237271"],"featured_image":"\/\/cdn.shopify.com\/s\/files\/1\/1418\/6818\/products\/Intrapreneurship_Handbook_for_Librarians.jpeg?v=1533237271","options":["Title"],"content":"\u003cp\u003e\u003cspan style=\"color: #741b47;\"\u003e\u003cstrong\u003eArne J. Almquist and Sharon G. Almquist\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cstrong\u003eISBN-13:\u003c\/strong\u003e 9781610695282\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e175 pages • \u003cspan\u003e6\u003c\/span\u003e\u003cspan\u003e⅛\u003c\/span\u003e \u003cspan\u003ex 9¼\u003c\/span\u003e \u003cbr\u003e\u003cstrong\u003eYear Published:\u003c\/strong\u003e 2017\u003c\/p\u003e\n\u003cp\u003eThis is a must-read resource for anyone who believes they can enhance their library's ability to serve its clientele but has so far been discouraged or prevented from taking the initiative and expressing their creativity to improve upon the status quo.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp id=\"dnn_ctr936_ProductView_keynoteP\" class=\"sales-hook\"\u003eDo you have a great idea for an innovation in your library? From idea to execution, this book provides the information necessary to help you to become an intrapreneurial star at your library.\u003c\/p\u003e\n\u003cp id=\"dnn_ctr936_ProductView_narrativeP\"\u003eHave you ever presented an idea to your boss and had it so firmly rejected that you never want to suggest anything again? Do you feel locked into a rigid hierarchy where bureaucracy has strangled all innovation? Are you motivated to shake things up in your organization to improve it, but are afraid of drowning in the waves you'll create? This book explains how any individual can be an effective change agent in his\/her library, addressing topics such as getting started, handling difficult situations, creating partnerships both within and outside of your organization, cutting through bureaucratic red tape, and maintaining momentum with initiatives.\u003cbr\u003e\u003cbr\u003eWritten by librarians who are both experienced entrepreneurs\/intrapreneurs, \u003ci\u003eIntrapreneurship Handbook for Librarians: How to Be a Change Agent in Your Library\u003c\/i\u003e explains what being a library intrapreneur is all about: being empowered to find innovate ways to increase impact, grow resources, and develop new methods of leveraging the skills and perspectives of librarianship to enable the survival of libraries—all while enjoying your job more. The chapters guide readers through the intrapreneurial process—from writing a plan and selling it to administrators and other stakeholders, to securing funding for the idea and actualizing the plan—and answers tough questions such as \"How do I let my clients know what my library can offer?\", \"How do we compete with the Internet?\", and \"How do I gain support for our services in a time of budget cuts?\" This book will be a priceless resource for all librarians regardless of experience level or type of library as the principles and guidelines described are universal.\u003c\/p\u003e\n\u003ch3 id=\"dnn_ctr936_ProductView_featuresH3\"\u003eFeatures\u003c\/h3\u003e\n\u003cul id=\"dnn_ctr936_ProductView_featuresUL\"\u003e\n\u003cli\u003e\u003cspan\u003eProvides readers with a unique understanding of the application of the intrapreneurial concept within libraries and helps librarians acquire a new and essential survival skill\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eSupplies practical, actionable information in a clear, literate, and commonsense style that lends itself equally well to linear reading or use as a reference\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePresents the viewpoints of two successful library entrepreneurs sharing their experiences of what has worked—and what hasn't\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eIncludes processes, short case studies, and \"food for thought\" sections that fully document and flesh out the ideas presented\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e"}
Intrapreneurship Handbook for Librarians: How to Be a Change Agent in Your Library-Paperback-Libraries Unlimited-The Library Marketplace

Intrapreneurship Handbook for Librarians: How to Be a Change Agent in Your Library

$75.00

Arne J. Almquist and Sharon G. Almquist ISBN-13: 9781610695282 175 pages • 6⅛ x 9¼ Year Published: 2017 This is a must-read resource for anyone who believes they can enhance their library's ability to serve its clientele but has so far been discouraged or prevented from taking the initiative and expressing their creativity to improve upon the st...


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